Expert Customer Service (f/m/d)

CERATIZIT Business Services GmbH
Trabajo parcialmente a distancia
A tiempo completo
Kempten (DE)
ID: JR-09793
Distribución

Was uns stark macht? Unsere Mitarbeiterinnen und Mitarbeiter in 50 Ländern weltweit, die täglich mit Leidenschaft an innovativen Lösungen aus Wolfram und Molybdän für die Hightech-Welt arbeiten.

Unser Standort in Kempten ist das größte Vertriebs- und Logistikzentrum der Plansee Gruppe – hier werden Kunden weltweit mit Werkzeugen, Komponenten und Dienstleistungen versorgt. Außerdem sind hier konzernweite Funktionen in den Bereichen Personalwesen, Finanzen, Einkauf und IT angesiedelt.

Werden Sie Teil eines hochmotivierten Teams, das lokale Stärken in Kempten, Deutschland mit dem globalen Wissen und den Werten der Plansee Gruppe verbindet. 

Your Tasks:

Would you like to contribute your commercial expertise in an international environment and become part of an innovative team? Then we look forward to receiving your application!

  • Creation, processing, and monitoring of orders, quotations, contracts, and complaints

  • Support for our international sales partners in countries without a local sales organization

  • Monitoring delivery times, adherence to deadlines, and shipping processes, as well as handling returns and restocking

  • Assistance to the field sales team with market reports, customer meetings, and internal meetings, e.g., through basket analyses

  • Taking over possible substitutions for other clerks or special tasks assigned by the team leader

Your Profile:

  • Completed commercial training or comparable qualification in the export sector

  • At least 3 years of professional experience, preferably in a technical environment

  • Confident handling of ERP systems, ideally SAP

  • Good command of English, both written and spoken

  • Structured, team-oriented, and independent working style

Strong Advantages:

  • Work in an internationally successful company with innovative products

  • Varied tasks with room for creativity and development opportunities in the international CSC

  • Collaboration in a committed and collegial team

  • Professional and personal development through internal and external training

  • Responsible tasks, a dynamic team, and an excellent working atmosphere

This position can be filled at any Ceratizit Group location across Europe.

Julia Probst | Recruiting Team | julia.probst@plansee-group.comCERATIZIT Deutschland GmbH
¡Forma parte de nuestro equipo!